Junior Systems and Cloud Administrator

Jumping Rivers is hiring!


Jumping Rivers is an analytics company whose passion is data and machine learning. We help our clients move from data storage to data insights.

The company has three key strands: training, data engineering and machine learning consultancy. As a small company, the roles are rarely clear cut. We think this is a good thing; the team get to experience different ideas and concepts, never stuck on mundane tasks.

We are based in Newcastle upon Tyne in the Catalyst Building - home to the National Innovation Centre for Data. But half the company is remote (within the UK). We trust our team to manage their own time. If you want to go for a run in the afternoon and work later, that's fine with us!

If you are based near Newcastle, then you can come into our office.


  • A new laptop (typically a Dell XPS 13)
  • A camera and headset
  • Up to £1000 on the cycle to work scheme
  • 25 days holiday + statutory holidays + additional time off at Christmas (usually 2 to 3 days)
  • Additional employer pension contribution
  • Opportunities to attend and present at conferences
  • Private medical insurance

We embrace flexibility and remote working. If you want to take Friday afternoon off and work the next day. That's fine. We even allow you to be flexible with Bank holidays. If you want to work on Bank holiday and use that day some other time; that's also fine!

Job Description

Job Purpose: To assist the Systems Lead in frontline support and system maintenance. To support relevant internal and external projects where skills match the requirements. 

Key Accountability :

Front line Support (40%)

  • Client inbox triaging and assignment of tasks, where appropriate

  • Acceptance testing

  • Assisting internal colleagues with IT queries

  • Providing first response to clients, where appropriate

  • Monitoring and diagnosing systems and issues

Project delivery (40%)

  • Working on assigned tasks per project priorities

  • Actively participate in code review

  • Ensuring worked issues/tasks are always up to date on status & estimates

  • Engaging with stakeholders to escalate issues and discuss solutions

  • Identifying and escalating creeping scope to project leadership & project control

  • Identifying and escalating the increasing complexity of an issue to project leadership & project control

Maintenance (20%)

  • System updates internally and for clients

  • Internal systems

Preferred Experience

Qualifications and Experience:


  • Basic familiarity with deploying resources into Azure or AWS

  • Basic experience with infrastructure as code, e.g., Terraform/CloudFormation/Ansible/Puppet/Docker

  • Managing Linux operating systems via SSH


  • Usage of git for collaboration on code

  • Terraform/Ansible specifically

  • Ubuntu/RedHat specifically

  • Using and managing Kubernetes

  • GitLab and GitLab CI job configuration

  • NFS file share configuration

  • Authentication experience

  • Front-line support

  • Network and firewall configuration

  • Posit Products


  • Good communication skills

  • Ability to work autonomously and as part of a team


Up to £38,000 PA depending on experience

Recruitment Process

Email why this role is of interest to you together with your CV to careers@jumpingrivers.com

Additional Information

  • Contract Type: Full-Time
  • Start Date: 04 December 2023
  • Location: Newcastle Upon Tyne
  • Education Level: Bachelor's Degree
  • Experience: > 2 years
  • Occasional remote authorized
  • Salary: between 27000 and 38000 / year